At Vyroz, your satisfaction is our top priority. We want you to love every purchase, but if for any reason you are not completely satisfied, we offer a 30-day return and refund policy.

Eligibility for Returns

• You have 30 days from the date of delivery to request a return.

• Items must be unused, unworn, and in their original packaging with all tags intact.

• Unfortunately, items that are damaged due to misuse, altered, or not in original condition cannot be accepted for return.

How to Request a Return

1. Contact our support team at:
   📧 support@vyroz.shop
   📞 +1 785-332-9582

2. Provide your order number and a brief reason for the return.

3. Our team will guide you through the return process and provide a return shipping label if applicable.

Refunds

• Once we receive your returned item and verify its condition, your refund will be processed within 5-7 business days.

• Refunds will be issued to the original payment method used for purchase.

• Shipping costs are non-refundable unless the return is due to a damaged or incorrect item.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or not what you ordered, please contact us immediately.

• We will provide a full refund or replacement at no extra cost.

• Include photos of the item and packaging for faster processing.

Additional Notes

• Returns should be shipped using a trackable method to ensure safe delivery.

• We recommend keeping the receipt or proof of purchase until your return is completed.

At Vyroz, we are committed to making returns and refunds simple, fair, and stress-free, so you can shop with confidence.